Thank you for your purchase! We strive to provide high-quality inclusion products. Please review our policy below:
Shipping: We offer a flat rate of $5 for shipping. Enjoy free shipping on all orders of $50 or more! Please allow 5-7 business days for your order to arrive.
Jewelry Returns:
- Eligibility:
- Returns are accepted within 14 days of the delivery date.
- Items must be returned in their original, unworn, and undamaged condition, including all original packaging and any accompanying certificates.
- Process:
- Customers are responsible for return shipping costs. We recommend using a trackable and insured shipping method.
- Upon receipt and inspection of the returned item, we will process your refund within 7-10 business days.
- Refunds:
- Refunds will be issued to the original payment method, minus any original shipping costs.
- We reserve the right to refuse returns that do not meet our policy requirements.
- Items that show signs of wear, damage, or alteration will not be refunded.
Book Returns:
- Eligibility:
- Returns are accepted within 14 days of the delivery date.
- Books must be returned in their original, new condition, free from any marks, creases, or damage.
- Process:
- Customers are responsible for return shipping costs.
- Upon receipt and inspection of the returned item, we will process your refund within 7-10 business days.
- Refunds:
- Refunds will be issued to the original payment method, minus any original shipping costs.
- We reserve the right to refuse returns that do not meet our policy requirements.
Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us within 7 days of delivery with photos of the damage.
- We will provide a replacement or issue a full refund, including return shipping costs, once we have verified the damage or defect.
Important Notes:
- We reserve the right to modify this return and refund policy at any time.
- This policy applies to online purchases only.
- Please keep your proof of purchase.